complex Care

Complex Care

Our fundamental belief is that individuals and their families should be empowered to make choices and have control over their care which enables them to live safely at home, promotes their independence and offers them a circle of support to fulfil their unique potential and aspirations.

Our highly experienced Operations and Clinical Teams work seamlessly together to provide reliable, personalised packages of care which adapt to the evolving needs of the people we support, ensuring they are fully supported in their homes and encouraging them to integrate within their local community.

Person-centred care within client home

CQC registered

Tailored clinical training for client needs

7 day referrals and enquiries service

Passionate about “homes not hospitals”

Quick to mobilise care packages

Ryan’s Story

“Firstly, thank you for the care and support you, Sarah and the team are providing for Ryan. It is important to stress that your team came in at the start of COVID lockdown. For a 24x7 complex care package this daunting task was delivered to a very high level, and Ryan was unaware how difficult this must have been at your level.

“You were proactive in always seeking my advice on his health issues, as every individual presents different warning signs, health wise and emotionally. Staff issues were dealt with, and our concerns were listened to. We are sure that if lockdown hadn’t happened, these issues would have been highlighted earlier.

“I must say Ryan is now happier than I have seen him in years. His confidence has grown immensely, and he openly confides to Jacqui and now Neve, at his own volition. However painful this has been for them, they are writing up incident reports, and are all empowering him in making decisions.

“The best thing that has happened this year is that you, Sarah, and your team were the company nominated for his care."

Lin and Rob, Parents to RF

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