Response to COVID-19

Acuity Care Group understands that these are challenging times for everyone. As we learn to live safely with COVID-19, there are actions we can all take to help reduce the risk of catching COVID-19 and passing it on to others.

These actions will also help reduce the spread of other respiratory infections, such as flu, which can spread easily and may cause serious illness to the people we support. The safety, health and wellbeing of our clients and support workers is paramount.

All our Support Workers, Service Managers, Clinical Nurse Specialists, Operations Managers and Complex Care Managers are provided with personal protective equipment (PPE) which includes aprons, gloves, hand sanitiser and face masks, whilst remaining vigilant with personal hygiene and following the latest Government advice regarding the correct use of PPE.

As freedoms are increased and restrictions removed, testing remains important to us to ensure robust protections continue for the most vulnerable to COVID-19, alongside other measures such as vaccination and personal protective equipment. Staff who choose to participate in asymptomatic testing should conduct 2 LFD tests per week, spaced 3-4 days apart, all Acuity Care staff members have access to LFD testing kits via their divisional line manager.

There are simple things we can all do to help reduce the spread of COVID-19 and other respiratory infections and protect those who are at higher risk. Things you can choose to do are:

The policies and procedures we have in place are following the latest guidelines set out by the Government, NHS England and the Department of Health and Social Care England.

Our teams of Complex Care Mangers Managers and Service Managers are in regular contact with our clients and staff, to advise them of any updates or changes to their daily routines. We want to assure you that we are here if you need us, please feel free to contact our Head Office, or your manager, with any concerns you may have. You can find the relevant contact information on our Contact Us page.

We believe that vaccines are the best form of defence we have against COVID-19 and other respiratory infections such as flu. They provide good protection against hospitalisation and death. They also reduce the risk of long-term symptoms. The COVID-19 vaccines are proven to be safe and effective.

We have successfully worked with a number of CCG’s and local authorities throughout the UK during the pandemic to help people leave hospital and live independently at home. From avoidable admissions to rapid discharges and end of life care, our COVID-19 response service is designed to help patients get back to their own homes. To find out more, please contact your local Service Development Manager. Details can be found below.

Sarah Leary
Bespoke Health and Social CareService Development Manager - North
Email: sarah.leary@bhsc.care
Phone: 07495 965 883

Paul Stafford
Bespoke Health and Social Care Service Development Manager – South
Email: paul.stafford@bhsc.care
Phone: 07494 972 854

Hannah Mathers
Learning Disability & Autism Service Development Manager – LDA
Email: hannah.mathers@bhsc.care
Phone: 07715 901 385

Zak Hussain
Team Brain Injury Support Service Development Manager – Team
Email: zakar.hussain@teambi.co.uk
Phone: 07500 885 533